Medical Front Desk: Patient Concierge & Scheduler

Florida ENT Associates; Boca Raton (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Florida ENT Associates in Boca Raton is seeking a Medical Front Desk professional to join our Otolaryngology practice. As the first point of contact, you will greet patients warmly and help create a welcoming experience from check-in to check-out.

You will manage scheduling, handle patient records, and answer phone calls while coordinating with physicians and clinical staff to ensure high-quality care and smooth office operations.

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors warmly and create a welcoming check-in to check-out experience.
• Schedule appointments and manage appointment calendars.
• Maintain and update patient records with accuracy.
• Answer phone calls and direct inquiries to appropriate team members.

Skills

Customer service

Scheduling

Phone etiquette

Record management

Education

High School diploma

Tools

EHR software

Job description

Florida ENT Associates in Boca Raton is seeking a Medical Front Desk professional to join our Otolaryngology practice. As the first point of contact, you will greet patients warmly and help create a welcoming experience from check-in to check-out.

You will manage scheduling, handle patient records, and answer phone calls while coordinating with physicians and clinical staff to ensure high-quality care and smooth office operations.