Pediatric Front Desk & Care Coordinator

urgentcareforchildren; Daphne (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career growth opportunities

Supportive leadership

Cross-functional collaboration

Job summary

Urgent Care for Children (UC4C) in Daphne, AL is seeking a Patient Care Coordinator to manage front-desk operations, scheduling, and patient data entry. You will ensure a welcoming experience for families and support the care team with accurate documentation.

The role emphasizes organization, service orientation, and teamwork in a fast-paced pediatric health setting with flexible shifts and growth opportunities.

Qualifications

• High school diploma or GED; additional education is a plus.
• 1+ year in administrative, front desk, customer service or patient-facing roles.
• Comfort using computer systems and scheduling platforms (MS Office, EMR).

Responsibilities

• Serve as the primary front desk contact, creating a welcoming and professional experience for patients and families.
• Manage check-in, registration, and scheduling workflows, ensuring accuracy and efficiency.
• Collect, verify, and maintain patient demographics and insurance information in the EMR.
• Handle administrative tasks including phone calls, documentation, scheduling requests, and visit preparation.
• Collect patient payments, process transactions accurately, and answer basic billing questions.
• Communicate and collaborate with clinicians and clinic staff to support smooth clinic operations.
• Support patient outreach and follow-up related to scheduling and care coordination needs.
• Maintain a clean, organized front desk environment and assist with opening/closing routines.

Skills

Organizational skills

Communication skills

Customer service

Team collaboration

Empathy

Attention to detail

Problem solving

Education

High school diploma

Tools

Microsoft Office

EMR systems

Scheduling software

Job description

Urgent Care for Children (UC4C) in Daphne, AL is seeking a Patient Care Coordinator to manage front-desk operations, scheduling, and patient data entry. You will ensure a welcoming experience for families and support the care team with accurate documentation.

The role emphasizes organization, service orientation, and teamwork in a fast-paced pediatric health setting with flexible shifts and growth opportunities.