Medical Assistant (MA)

urgentcareforchildren; Daphne (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Shift differential

Premium pay opportunities

Job summary

Urgent Care for Children (UC4C) is seeking a Medical Assistant in Daphne, Alabama to deliver clinical support and coordinate patient experiences. This role blends hands-on patient care with front-end administrative duties, offering cross-coverage across clinical and coordination tasks.

The position requires a high school diploma, BLS, and 1+ year of MA experience; CMA certification is preferred. Expect shift rotations, with evening/weekend hours and premium pay opportunities in a team-driven,

Qualifications

• High school diploma or equivalent is required.
• Current CMA certification is preferred.
• BLS certification required.
• 1+ year of experience in medical assistant or patient-facing healthcare role.
• Comfort navigating EMR and scheduling systems.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Collaborative mindset and willingness to be cross-trained.
• Commitment to compassionate, family-centered care.

Responsibilities

• Greet, room, and prepare patients for appointments with warmth and professionalism.
• Complete patient intake, obtain vital signs, and conduct defined scope assessments.
• Perform point-of-care testing (strep, flu, RSV, COVID, Hgb, etc.).
• Administer intramuscular injections safely and monitor for adverse reactions.
• Perform diagnostic X-rays per clinic protocols and safety standards (training provided).
• Assist physicians and advanced care practitioners with patient care.
• Prepare exam rooms and maintain infection control standards.
• Support medication refills, prior authorizations, referrals, and recall efforts.
• Ensure patient charts are accurate and up-to-date in the EMR.
• Welcome patients and guide them through check-in and registration processes.
• Collect and verify demographic and insurance information in the EMR.
• Schedule appointments, follow-ups, consults, and referrals.
• Answer and manage incoming calls with empathy and professionalism.
• Support outreach related to quality measures and follow-up care.
• Maintain strong communication with clinical and administrative teams for continuity of care.
• Assist with opening/closing clinic procedures and general organization.

Skills

BLS certification

CMA preferred

EMR proficiency

Interpersonal skills

Multi-tasking

Education

High school diploma or equivalent

Certified Medical Assistant Certification (CMA)

Tools

EMR/EHR software

Job description

Join Team UC4C - Careers at Urgent Care for Children

Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C) , we are always looking for passionate and dedicated professionals to join our team.

Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment where both patients and employees feel valued.

As a Medical Assistant (MA) in Daphne, Alabama , you will play a vital dual role in delivering both exceptional clinical support and seamless patient experience. This position blends traditional Medical Assistant responsibilities with front-end patient coordination functions to ensure smooth clinic operations - especially during launch and early growth phases.

This role requires flexibility, adaptability, and a team-first mindset, as you may rotate between clinical and patient-facing administrative responsibilities based on operational needs.

WHAT YOU'LL DO:

Clinical Care & Provider Support

• Greet, room, and prepare patients for appointments with warmth and professionalism.
• Complete patient intake, obtain vital signs, and conduct defined scope assessments.
• Perform point-of-care testing (strep, flu, RSV, COVID, hemoglobin, etc.).
• Perform intramuscular injections safely and accurately while monitoring patients for any adverse reactions.
• Perform diagnostic X-rays in accordance with clinic protocols and safety standards (training provided).
• Assist physicians and advanced care practitioners with patient care.
• Prepare exam rooms and ensure infection control standards are maintained.
• Support medication refills, prior authorizations, referrals, and patient recall efforts.
• Ensure patient charts are accurate and up to date in the EMR.

Patient Experience & Care Coordination

• Welcome patients and guide them through check-in and registration processes.
• Collect and verify demographic and insurance information in the EMR.
• Schedule appointments, follow-ups, consults, and referrals.
• Answer and manage incoming calls with empathy and professionalism.
• Support outreach related to quality measures and follow-up care.
• Maintain strong communication with clinical and administrative teams to ensure continuity of care.
• Assist with opening/closing clinic procedures and general organization.

Team Collaboration & Launch Support

• Rotate between clinical and coordination duties based on daily clinic needs.
• Demonstrate flexibility and willingness to support cross-coverage.
• Contribute to workflow optimization and continuous improvement efforts.
• Serve as a positive representative of the clinic's mission, vision, and values.

WHAT YOU'LL NEED:

• High school diploma or equivalent.
• Current Certified Medical Assistant (CMA) is preferred.
• BLS certification required
• 1+ year of experience in a medical assistant or patient-facing healthcare role.
• Comfort navigating electronic medical records and scheduling systems.
• Strong interpersonal and communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• A collaborative mindset and willingness to be cross-trained.
• Commitment to delivering compassionate, inclusive, and family-centered care.

COMPENSATION & SCHEDULE:

• North Alabama Clinics: Huntsville & Madison: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
• Central Alabama Clinics: Hoover & Tuscaloosa: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
• Trussville: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
• South Alabama Clinics: Daphne: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
• Mobile: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm

Hourly pay rate based on years of experience

Evening premium pay applies to all shifts beginning at or after 6:00 PM

Weekend Premium Pay: Eligible for weekend premium pay on all weekend shifts worked.

Weekend Requirement: Full-time clinicians are expected to work a minimum of four weekend shifts per month.

Holiday Requirement: Required to participate in holiday coverage, including:

One enterprise-designated winter holiday

One enterprise-designated summer holiday

One designated high-impact holiday

Holiday Premium Pay: All qualifying holiday shifts are eligible for applicable premium pay.

WHAT WE OFFER:

• A collaborative, mission-driven workplace focused on kindness, equity, and service excellence
• Opportunities to grow within an organization that values internal development and career progression
• Supportive leadership and strong cross-functional collaboration
• Competitive compensation including shift differential and premium pay opportunities
• A role where your organizational skills and people-first approach