Pediatric Front Desk & Billing Specialist

Banner Health; Mesa (AZ); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Banner Health in Mesa, AZ is seeking a Customer Experience Representative to support patient flow in the CCMC Pediatric General Surg department. You will check in/out patients, collect payments, verify insurance, and provide financial guidance to maximize reimbursement.

Schedule is Monday through Friday, 8:30 am to 5:00 pm. You will handle registrations, signings, referrals, and communicate with patients, care teams, and payors to ensure accurate billing and efficient service.

Competenze

• High school diploma or GED or equivalent.
• Knowledge of patient financial services or insurance processes.
• Strong interpersonal, oral, and written communication.
• Ability to multitask with minimal supervision.

Mansioni

• Registers patients and handles check-in/check-out with data entry.
• Verifies insurance eligibility and pre-certifications/authorizations.
• Collects patient liability and explains financial policies to patients.
• Posts payments and reconciles daily, balances cash drawer.
• Schedules visits and ensures patient preparedness per payor rules.
• Communicates with patients and care teams to resolve concerns.
• Responds to requests for medical records per policy.
• Supports patient flow with escorting, vitals and other assistance as needed.
• Works independently in a fast-paced environment with changing payor information.

Conoscenze

Communication

Teamwork

Problem solving

Attention to detail

Interpersonal skills

Adaptability

Customer service

Formazione

High school diploma/GED

Descrizione del lavoro

Banner Health in Mesa, AZ is seeking a Customer Experience Representative to support patient flow in the CCMC Pediatric General Surg department. You will check in/out patients, collect payments, verify insurance, and provide financial guidance to maximize reimbursement.

Schedule is Monday through Friday, 8:30 am to 5:00 pm. You will handle registrations, signings, referrals, and communicate with patients, care teams, and payors to ensure accurate billing and efficient service.