Patient Access Specialist – Pediatric Care

Banner Health; United States; In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Banner Health in Mesa, AZ is hiring a Customer Experience Rep for the Banner Health Pediatric Surgery location. The role handles check-in/out, scheduling, and financial guidance to maximize reimbursement.

You will verify insurance, collect patient liability, post payments, and support the care team while maintaining compliance and exceptional service. The schedule is Mon-Fri 8:30am-5:00pm; great team culture and opportunities across Banner Health network.

Competenze

• High school diploma or GED required.
• 1+ year in patient financial services or insurance.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks with minimal supervision.
• Proficient in office software.

Mansioni

• Performs registration/check-in processes and data entry.
• Verifies insurance eligibility and authorizations.
• Calculates and collects patient liability and explains financial policies.
• Posts payments and reconciles daily; balances cash drawer.
• Schedules appointments and coordinates with payors.
• Handles patient inquiries via phone, email or in person.
• Responds to requests for patient records according to policy.
• Provides various patient services to assist flow (escort, vitals, etc.).
• Works independently in a fast-paced environment ensuring timely care.

Conoscenze

Communication

Teamwork

Problem solving

Attention to detail

Adaptability

Interpersonal skills

Customer service

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

Banner Health in Mesa, AZ is hiring a Customer Experience Rep for the Banner Health Pediatric Surgery location. The role handles check-in/out, scheduling, and financial guidance to maximize reimbursement.

You will verify insurance, collect patient liability, post payments, and support the care team while maintaining compliance and exceptional service. The schedule is Mon-Fri 8:30am-5:00pm; great team culture and opportunities across Banner Health network.