Pediatric Front Desk & Admin Pro | Multitask Role

Eagle Physicians; Greensboro (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Retention bonus program

Paid maternity/paternity leave

Vaccination policy compliance

Equal Opportunity Employer

Job summary

Eagle Pediatrics, part of Eagle Physicians & Associates, is hiring a Multi-Task Front Office Clerical Staff member in Greensboro, NC. The role supports front office operations, greets patients, schedules appointments, handles check-in, and processes payments in a fast-paced environment.

Qualified candidates have at least 1 year of medical office experience, strong communication skills, and proficiency with EMR systems.

Qualifications

• Minimum of 1 year of medical office experience required.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency with electronic medical records (EMR) systems and standard office software preferred.

Responsibilities

• Review encounter forms against appointment schedules and make corrections as needed.
• Answer incoming telephone calls and communicate messages to the appropriate staff member.
• Greet patients in a professional, friendly, and positive manner.
• Schedule patient appointments and assist with appointment management.
• Update patient demographic and insurance information during check-in.
• Collect copayments, balances, and other patient payments.
• Notify nursing staff and providers when patients arrive for appointments.
• Provide administrative and clerical support, including faxing, mail processing, photocopying, data entry, filing, and telephone support.
• Assist with scanning and indexing medical records.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Customer service

Communication

Multitasking

Organizational skills

Interpersonal skills

EMR systems

Tools

EMR software

Office software

Job description

Eagle Pediatrics, part of Eagle Physicians & Associates, is hiring a Multi-Task Front Office Clerical Staff member in Greensboro, NC. The role supports front office operations, greets patients, schedules appointments, handles check-in, and processes payments in a fast-paced environment.

Qualified candidates have at least 1 year of medical office experience, strong communication skills, and proficiency with EMR systems.