Dynamic Medical Front Desk: Multitask Specialist

Eagle Physicians; Greensboro (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Retention bonus program

Paid maternity/paternity leave

Equal Opportunity Employer

Job summary

Eagle Walk-In Care in Greensboro, NC is seeking a dedicated Multi-Task Front Office clerical staff member to join Eagle Physicians & Associates. The role focuses on delivering excellent patient service and smooth front-office operations.

The ideal candidate has at least two years of medical office experience, strong communication and organizational skills, and proficiency with EMR systems. Schedule includes varied shifts, weekends, holidays, and a retention bonus program for eligible staff.

Qualifications

• Minimum of two years of medical office experience.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with EMR systems and standard office software preferred.

Responsibilities

• Review encounter forms against appointment schedules and make corrections as needed.
• Answer incoming calls and communicate messages to the appropriate staff member.
• Greet patients in a professional, friendly manner.
• Schedule patient appointments and assist with appointment management.
• Update patient demographic and insurance information during check-in.
• Collect copayments, balances, and other patient payments.
• Notify nursing staff and providers when patients arrive for appointments.
• Provide administrative support, including faxing, mail processing, photocopying, data entry, filing, and telephone support.
• Assist with scanning and indexing medical records.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Customer service

Communication

Organizational skills

Multitasking

EMR proficiency

Office software

Tools

Electronic Medical Records (EMR)

Microsoft Office

Job description

Eagle Walk-In Care in Greensboro, NC is seeking a dedicated Multi-Task Front Office clerical staff member to join Eagle Physicians & Associates. The role focuses on delivering excellent patient service and smooth front-office operations.

The ideal candidate has at least two years of medical office experience, strong communication and organizational skills, and proficiency with EMR systems. Schedule includes varied shifts, weekends, holidays, and a retention bonus program for eligible staff.