Pediatric Endocrinology Patient Registration Specialist

Charleston Area Medical Center; Charleston (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

Charleston Area Medical Center in West Virginia seeks a Registration Representative for Pediatric Endocrinology at WCH-MSOB. You will register patients, collect insurance details, and enter charges while ensuring accurate medical records.

The role requires at least a high school diploma and 6 months related experience, strong customer service, and the ability to handle discharge processes, scheduling, and daily payments. Cross-training across departments may apply.

Qualifications

• High School Diploma or GED required.
• Experience: 6 months related experience.
• Must demonstrate positive customer service and co-working relations.

Responsibilities

• Greet and register patients and explain payment policy; collect insurance/demographic information.
• Discharge patients, document charges/payments, and maintain medical records.
• Schedule appointments, send patient packets, and manage cancellations/no-shows.
• Process daily summaries of payments, charges, balances, and claim edits.
• Answer calls, provide information, and route inquiries as needed.
• Cross-train across practices/departments as determined by management.

Skills

Patient registration

Charge entry

POS collections

Medical records

Telephone handling

Clerical duties

Education

High School Diploma or GED

Job description

Charleston Area Medical Center in West Virginia seeks a Registration Representative for Pediatric Endocrinology at WCH-MSOB. You will register patients, collect insurance details, and enter charges while ensuring accurate medical records.

The role requires at least a high school diploma and 6 months related experience, strong customer service, and the ability to handle discharge processes, scheduling, and daily payments. Cross-training across departments may apply.