Pediatric Dental Scheduling Specialist

Tots to Teens Dental Group; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Vision insurance

Health, life, and disability insurance

Employee assistance program

Paid time off

On-the-job training and advancement

Job summary

Tots to Teens Dental Group is seeking a motivated Scheduling Coordinator to support multiple pediatric practices. You will help patients access and schedule essential dental care for their children, maintain accurate records, and ensure a positive patient experience with HIPAA-compliant practices.

Responsibilities include handling inbound/outbound calls, managing appointments in Open Dental Software, verifying information, and collaborating with team members to deliver high-quality patient

Qualifications

• High School Diploma or GED is required.
• Typing speed of at least 45 words per minute.
• Ability to maintain patient confidentiality under HIPAA standards.
• Clear, professional communication with patients and team members.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound calls to schedule or reschedule patient appointments.
• Make outbound calls to confirm or reschedule appointments.
• Schedule, change, and cancel appointments using Open Dental Software.
• Obtain and verify patient personal and insurance information.
• Document all patient calls and interactions in Open Dental Software.
• Apply dental codes to appointments to coordinate with insurance requirements.
• Collaborate with dental offices and other departments via phone, chat, and email.
• Learn and adapt to new office technologies and protocols as developed.
• Perform other duties as assigned.

Skills

Dental scheduling

Customer service

Open Dental Software

Bilingual (preferred)

Typing 45 WPM

HIPAA compliance

Education

High School Diploma or GED

Tools

Open Dental Software

Job description

Tots to Teens Dental Group is seeking a motivated Scheduling Coordinator to support multiple pediatric practices. You will help patients access and schedule essential dental care for their children, maintain accurate records, and ensure a positive patient experience with HIPAA-compliant practices.

Responsibilities include handling inbound/outbound calls, managing appointments in Open Dental Software, verifying information, and collaborating with team members to deliver high-quality patient