Pediatric Clinical Scheduler - Patient Flow Specialist

Heritage Medical Associates; Brentwood (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Heritage Medical Associates in Brentwood, TN is seeking a detail-oriented Clinical Scheduler to manage patient flow from arrival to departure. You will handle incoming calls, schedule appointments, review lab results, and document in the EMR system, supporting efficient clinic operations.

This role requires excellent phone skills, a courteous, professional manner, and basic typing with at least 25 wpm. A high school diploma and 2–5 years in a physician's office are preferred; familiarity with

Qualifications

• High school diploma or equivalent.
• 2-5 years of experience in a physician's office is preferred.
• Experience with EMR and scheduling software is helpful.
• Excellent phone and communication skills are required.

Responsibilities

• Answer incoming calls and route to appropriate personnel.
• Schedule and manage patient appointments according to doctor instructions.
• Review lab results and relevant documents in patient records.
• Document accurately in EMR system and maintain chart integrity.

Skills

Phone skills

Communication

Typing 25 wpm

Interpersonal skills

Office software

Education

High school diploma or equivalent

Tools

EMR system

Scheduling software

Microsoft Office

Job description

Heritage Medical Associates in Brentwood, TN is seeking a detail-oriented Clinical Scheduler to manage patient flow from arrival to departure. You will handle incoming calls, schedule appointments, review lab results, and document in the EMR system, supporting efficient clinic operations.

This role requires excellent phone skills, a courteous, professional manner, and basic typing with at least 25 wpm. A high school diploma and 2–5 years in a physician's office are preferred; familiarity with