Pediatric Clinic Care Coordinator & Scheduler

Children's Wisconsin; Milwaukee (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Children's Wisconsin is seeking an organized clinic scheduling specialist to serve as a point person for scheduling, liaise with Central Scheduling, and respond to families, providers, and community resources. You will help ensure accurate information flow and timely communication across departments.

You will coordinate complex scheduling, monitor slot utilization, prepare necessary documentation, and support care coordination with schools and insurers, using the electronic medical record to

Qualifications

• 1+ years clinic scheduling experience to understand department procedures.
• High School diploma or GED/HSED required.
• Excellent organizational and communication skills.

Responsibilities

• Acts as a point person for clinic scheduling and liaison to Central Scheduling.
• Acts as a contact for patients’ families, providers, and community resources regarding scheduling.
• Responds to calls, texts, and faxes to ensure clear and timely communication.
• Facilitates care coordination and scheduling with schools, providers, and insurers.
• Completes complex scheduling including multidisciplinary clinics and same-day multi-provider appointments.
• Monitors schedules and helps staffing plans to maximize patient access.

Skills

Typing speed

Interpersonal skills

Organizational skills

Education

High School Diploma or GED/HSED

Job description

Children's Wisconsin is seeking an organized clinic scheduling specialist to serve as a point person for scheduling, liaise with Central Scheduling, and respond to families, providers, and community resources. You will help ensure accurate information flow and timely communication across departments.

You will coordinate complex scheduling, monitor slot utilization, prepare necessary documentation, and support care coordination with schools and insurers, using the electronic medical record to