Pediatric Client Services Specialist - Flexible Schedule

Premier Pediatric Therapy Home Health; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental

Vision insurance

Aflac

401K plan

8-day paid holiday

PTO

Job summary

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our fast-paced team. The role requires minimal supervision, excellent time management, and a customer-focused approach. Schedule flexibility exists: full-time and part-time, Monday–Friday, between 8:00 a.m.

and 5:00 p.m. Starting pay is $14.00–$17.00 per hour with a comprehensive benefits package including BCBS Medical, Dental, Vision, Aflac, 401K, 8 paid holidays, and PTO.

Qualifications

• Customer service attitude is essential.
• Excellent communication and organizational skills required.
• Ability to work in a fast-paced environment.
• Minimum 1 year of medical office experience.

Responsibilities

• Answer phone calls and emails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff in a timely manner; communicate with families, service coordinators, and referral sources.
• Follow up with MD offices and insurance companies to confirm receipt of faxes and for authorization status.
• Demonstrate exemplary customer service in every encounter.

Skills

Customer service

Time management

Multitasking

Communication

Medical office experience

Job description

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our fast-paced team. The role requires minimal supervision, excellent time management, and a customer-focused approach. Schedule flexibility exists: full-time and part-time, Monday–Friday, between 8:00 a.m.

and 5:00 p.m. Starting pay is $14.00–$17.00 per hour with a comprehensive benefits package including BCBS Medical, Dental, Vision, Aflac, 401K, 8 paid holidays, and PTO.