Pediatric Client Services Specialist — Flexible Schedule

Spectrum of Hope, LLC; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Aflac

401K

8 paid holidays

PTO

Job summary

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our team. This role requires handling calls and emails, greeting patients, and coordinating appointments with clinical staff in a fast-paced environment.

The position offers full-time and part-time options, with hours Monday through Friday between 8:00 a.m. and 5:00 p.m. A starting pay of $14.00–$17.00 per hour and a comprehensive benefits package are provided.

Qualifications

• 1 year of medical office experience.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment.
• Ability to work with minimal supervision.

Responsibilities

• Answer phone calls and emails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff and coordinate with families, service coordinators, and referrals.
• Follow up with MD offices and insurance for authorization status.
• Provide compassionate customer service in every encounter.

Skills

Customer service

Communication

Organizational skills

Fast-paced environment

Medical office experience

Job description

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our team. This role requires handling calls and emails, greeting patients, and coordinating appointments with clinical staff in a fast-paced environment.

The position offers full-time and part-time options, with hours Monday through Friday between 8:00 a.m. and 5:00 p.m. A starting pay of $14.00–$17.00 per hour and a comprehensive benefits package are provided.