Pediatric Client Services & Scheduling Specialist

Premier Pediatric Therapy Services; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental insurance

Vision insurance

Aflac

401K plan

8-day paid holiday

PTO

Job summary

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our team. The ideal candidate will thrive in a fast-paced environment with minimal supervision and excellent time management skills. The role includes scheduling, coordinating with clinical staff, and maintaining excellent patient relations.

We offer full-time and part-time options with hours between 8:00 a.m. and 5:00 p.m. Compensation starts at $14.00-$17.00 per hour, with a comprehensive benefits package

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Knowledge, skills, and abilities required for the CST Representative are outlined above.
• Experience in a medical office is preferred but not required.

Responsibilities

• Answer phone calls and emails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff in a timely manner. Communicate with patient families, service coordinators, and referral sources.
• Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status.
• Demonstrate customer service excellence in every encounter with a high level of compassionate service.

Skills

Customer service

Communication

Organizational skills

Medical office experience

Job description

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our team. The ideal candidate will thrive in a fast-paced environment with minimal supervision and excellent time management skills. The role includes scheduling, coordinating with clinical staff, and maintaining excellent patient relations.

We offer full-time and part-time options with hours between 8:00 a.m. and 5:00 p.m. Compensation starts at $14.00-$17.00 per hour, with a comprehensive benefits package