Bilingual Client Services Rep – Flexible Scheduling

Premier Pediatric Therapy; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental insurance

Vision insurance

Aflac

401K plan

8-day paid holiday

PTO

Job summary

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our fast-paced office in Texas. The role requires excellent time management and the ability to work with minimal supervision in a busy environment.

The position offers full-time and part-time options with hours from 8:00 a.m. to 5:00 p.m., and a benefits package including BCBS, Dental, Vision, 401K, and PTO. Bilingual preferred but not required.

Qualifications

• Customer service attitude.
• Excellent communication and organizational skills.
• Working in a fast-paced environment.
• 1 year of medical office experience.

Responsibilities

• Answer phone calls and e-mails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff in a timely manner; communicate with patient families, service coordinators, and referral sources.
• Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status.
• Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service.

Skills

Customer service

Communication skills

Fast-paced environment

Medical office experience

Job description

Premier Pediatric Therapy is seeking a Client Services Team Representative to join our fast-paced office in Texas. The role requires excellent time management and the ability to work with minimal supervision in a busy environment.

The position offers full-time and part-time options with hours from 8:00 a.m. to 5:00 p.m., and a benefits package including BCBS, Dental, Vision, 401K, and PTO. Bilingual preferred but not required.