Pediatric Care Scheduler – Patient-First, On-site WI

gundersenhealth; Onalaska (WI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Career Development Center

Job summary

Emplify Health in Onalaska, WI is seeking a Scheduling Specialist to ensure efficient patient appointment scheduling and excellent first impressions. You will work 40 hours per week, Monday–Friday, on-site in Pediatrics, collaborating with providers and staff to support patient care journeys.

Ideal candidates have a high school diploma, at least one year in an office with customer service, strong organization, and good communication. Epic experience is a plus as we deliver compassionate care.

Qualifications

• High School Diploma or equivalency required.
• 1 year of office-based customer service experience.
• Strong organization and communication skills.
• Epic and healthcare systems experience is a plus.

Responsibilities

• Schedule patient appointments and manage front-desk tasks.
• Provide excellent customer service and first impressions.
• Collaborate with providers and managers to support patient care.

Skills

Customer service

Organization

Phone etiquette

Healthcare terminology

Education

High School Diploma or equivalent

Tools

Epic systems

Healthcare IT

Job description

Emplify Health in Onalaska, WI is seeking a Scheduling Specialist to ensure efficient patient appointment scheduling and excellent first impressions. You will work 40 hours per week, Monday–Friday, on-site in Pediatrics, collaborating with providers and staff to support patient care journeys.

Ideal candidates have a high school diploma, at least one year in an office with customer service, strong organization, and good communication. Epic experience is a plus as we deliver compassionate care.