Pediatric Care Coordinator - Front Desk & Scheduling

Camp Smile Pediatric Dentistry & Orthodontics; Plymouth (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Camp Smile Pediatric Dentistry & Orthodontics in Plymouth, MN seeks a Front Desk/Patient Care Coordinator. This full-time role greets patients, manages calls, schedules appointments, and handles insurance information with a friendly, professional approach.

New grads welcome; the team offers a fun, fast-paced environment, competitive hourly pay starting around $18, with benefits. Primarily based out of Excelsior & Chaska offices, coordination across sites is key.

Qualifications

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills; bilingual a plus.
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.
• Collaborate with the dental team to find solutions to patient issues.

Skills

Customer service

Administrative experience

Communication skills

Bilingual

Job description

Camp Smile Pediatric Dentistry & Orthodontics in Plymouth, MN seeks a Front Desk/Patient Care Coordinator. This full-time role greets patients, manages calls, schedules appointments, and handles insurance information with a friendly, professional approach.

New grads welcome; the team offers a fun, fast-paced environment, competitive hourly pay starting around $18, with benefits. Primarily based out of Excelsior & Chaska offices, coordination across sites is key.