Front Desk-Camp Smile Chaska

Camp Smile Pediatric Dentistry & Orthodontics; Plymouth (MN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Flexible work hours

Competitive salaries

Excellent benefits packages

Job summary

A pediatric dental practice in Plymouth, Minnesota, is seeking a Front Desk/Patient Care Coordinator to join their team. The position offers a fun and fast-paced work environment with competitive pay starting at $18/hr, and excellent benefits. Responsibilities include welcoming patients, scheduling appointments, verifying insurance information, and collaborating with dental staff. Ideal candidates should have experience in customer service and possess strong communication skills. New graduates are encouraged to apply.

Qualifications

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and confirm patient appointments efficiently.
• Verify and update patient insurance information.
• Collaborate with dental staff to coordinate patient care.

Skills

Customer service experience

Strong communication skills

Interpersonal skills

Bilingual

Organizational skills

Ability to multitask

Job description

We are looking to hire a Front Desk/ Patient Care Coordinator

We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Chaska location!

WHO WE ARE:

Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child.

Visit our Website: https://www.campsmile.com/

WHO WE ARE LOOKING FOR:

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills (bilingual a plus).
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.

RESPONSIBILITIES:

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.
• Collaborate with the dental team to find solutions to patient issues.

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. New grads welcome!

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