Pediatric Dental Front Desk & Patient Care Coordinator

Camp Smile Pediatric Dentistry & Orthodontics; Plymouth (MN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Flexible hours

Competitive salary

Benefits package

New grads welcome

Job summary

Camp Smile Pediatric Dentistry & Orthodontics in Plymouth, MN is seeking a Front Desk/ Patient Care Coordinator. This full-time role focuses on welcoming patients, scheduling appointments, handling inquiries, and processing payments in a friendly, fast-paced pediatric dental environment.

You will verify insurance, communicate treatment costs, and collaborate with dental staff to ensure smooth patient care. New grads are welcome, and competitive benefits are offered.

Qualifications

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills (bilingual a plus).
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.
• Collaborate with the dental team to find solutions to patient issues.

Skills

Customer service

Administrative support

Communication skills

Bilingual

Job description

Camp Smile Pediatric Dentistry & Orthodontics in Plymouth, MN is seeking a Front Desk/ Patient Care Coordinator. This full-time role focuses on welcoming patients, scheduling appointments, handling inquiries, and processing payments in a friendly, fast-paced pediatric dental environment.

You will verify insurance, communicate treatment costs, and collaborate with dental staff to ensure smooth patient care. New grads are welcome, and competitive benefits are offered.