Pediatric Care Coordinator — Client Services

Care Options for Kids; Edinburg (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Supportive work environment

Growth opportunities

Health, dental, and vision insurance

Paid time off

401K

Meaningful impact

Job summary

Care Options For Kids in Edinburg, TX is seeking a Client Service Associate to coordinate referrals for home health services and ensure seamless continuity of care. The role emphasizes compassionate communication with clients, families, and caregivers in a fast-paced office setting.

Responsibilities include scheduling referrals, maintaining accurate caregiver calendars, and relaying essential client information to care teams.

Qualifications

• Requires high school diploma or GED; college degree preferred.
• Experience in recruiting, scheduling, or sales desirable.
• Proficient in Word, Outlook and Excel; strong computer skills.
• Excellent interpersonal and customer service abilities; fast-paced environment.

Responsibilities

• Coordinate and schedule referrals for home care services.
• Provide continuity of care by coordinating referrals.
• Communicate caregiver information regarding client care.
• Maintain up-to-date caregiver calendars and client data.
• Report pertinent client/caregiver issues to the Director.
• Interact with clients, family members and care managers to facilitate services.

Skills

Customer service

Interpersonal skills

Scheduling

Problem solving

English proficiency

Teamwork

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options For Kids in Edinburg, TX is seeking a Client Service Associate to coordinate referrals for home health services and ensure seamless continuity of care. The role emphasizes compassionate communication with clients, families, and caregivers in a fast-paced office setting.

Responsibilities include scheduling referrals, maintaining accurate caregiver calendars, and relaying essential client information to care teams.