Healthcare Program Coordinator - PAR & Operations

luriechildrens; Chicago (IL); On-site; USD 33,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employer paid life and disability

Health Savings Account contribution

403(b) with employer match

Paid Time Off and holidays

Job summary

Ann & Robert H. Lurie Children's Hospital of Chicago is seeking a program coordinator to support the PAR Program, collaborating with division physicians and leadership to improve patient care and service delivery.

The role maintains scheduling systems, coordinates events and workflow, and ensures data integrity while providing cross-coverage to sustain throughput and service excellence in a busy pediatric hospital.

Qualifications

• Three (3) years general office or secretarial experience that includes one year of mid-level management support
• One (1) year office supervisory experience in a hospital office setting strongly preferred
• Experience with major project management and planning
• Excellent leadership skills, ability to work with teams, excellent written and verbal communication and organizational skills, analytical ability, understanding of data management and data analysis
• Extensive knowledge and experience working with Microsoft applications such as Microsoft Word, Excel, and PowerPoint with the ability to operate standard office equipment (examples: photocopy machine, facsimile machine, calculator, etc.). Ability to type at least 40 wpm is preferred.

Responsibilities

• Works with division physicians, division leadership and hospital personnel to develop an organized process for the PAR Program.
• Acts as the primary resource for problem solving for faculty physicians and division leadership for the PAR Program. Identifies goals and objectives for performance improvements that are needed in order to provide the best patient care and optimum customer service.
• Maintains knowledge of benefit eligibility, provisions and precertification procedures as required by payers.
• Works with administrative staff and division leadership in the development, coordination and promotion of the PAR Program events and meetings.
• In conjunction with the division leadership, coordinates faculty physician activities. Completes and processes necessary forms and requisitions. Monitors overall progress of the program.
• Maintains the scheduling and clinical database; identifies and corrects errors.
• Recognizes and reports potential problems in processes, workflow, system design, and data integrity.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Provides cross coverage amongst the division in overall surgery program throughput. Collaborates effectively with team members.

Job description

Ann & Robert H. Lurie Children's Hospital of Chicago is seeking a program coordinator to support the PAR Program, collaborating with division physicians and leadership to improve patient care and service delivery.

The role maintains scheduling systems, coordinates events and workflow, and ensures data integrity while providing cross-coverage to sustain throughput and service excellence in a busy pediatric hospital.