Clinical Services Coordinator

luriechildrens; Tampa (FL); On-site; USD 33,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off (PTO) and holidays

401(k) with employer match

Job summary

Ann & Robert H. Lurie Children's Hospital of Chicago is seeking a skilled administrative professional to develop organized scheduling for subspecialty patients and coordinate cross-disciplinary teams.

The role acts as a primary resource for providers and division leadership, handling referrals, regulatory needs, events, and data management. You will support education programs, research activities, and editorial tasks for abstracts and posters, while collaborating with marketing for divisional

Qualifications

• High School Diploma required; Bachelor's degree preferred; four years of related administrative experience considered in lieu of education.
• Excellent leadership, organizational and analytical skills; ability to work with teams and communicate effectively.
• Strong planning and coordination skills; able to work independently with good judgment.
• Knowledge of medical terminology and medical education programs is preferred.
• Experience in an Academic Medical Center is preferred.

Responsibilities

• Develop an organized scheduling process for subspecialty patients and interdisciplinary teams.
• Serve as primary resource for problem solving for providers and Division Administrator.
• Coordinate and promote Department events and meetings with Division leadership.
• Maintain a clinical database and routine needs assessments for the division.
• Collaborate with Marketing to create and distribute promotional materials.
• Assist with Advanced Fellowship related activities and recruitment.
• Provide editorial support for abstracts, posters, manuscripts and presentations.

Skills

Leadership

Organization

Analytical skills

Teamwork

Written/verbal communication

Planning & coordination

Independent work

Medical terminology

Academic Medical Center experience

Microsoft Office

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

155 E Superior

Job Description

• 1. Works with providers, division administrator and hospital personnel to develop an organized scheduling process for the patients of a particular subspecialty and across interdisciplinary teams.
• 2. Acts as the primary resource for problem solving for providers and Division Administrator for the Division. Identifies goals and objectives for performance improvement projects in order to provide the best patient care, optimum customer service and improve physician satisfaction.
• 3. Serves as point of contact for referring physician practices and works with them to resolve issues related to new patient referrals/scheduling.
• 4. Maintains knowledge of benefit eligibility, provisions and precertification needs as required by payers. Works with appropriate individuals to ensure that all necessary approvals and clearances are received for coordinated care.
• 5. Works with administrative staff and Division leadership in the development, coordination and promotion of Department events and meetings.
• 6. In conjunction with Division Leadership, monitors overall progress of the department and supports appropriate action to address questions or concerns. This can include regulatory requirements, quality improvement projects, and volumes for the department.
• 7. Maintains a clinical database on subspecialty patients and assures proper information is being collected and stored.
• 8. Works with Division leadership to conduct routine needs assessments for the Division. Builds and maintains relationships with development partners. Reviews funding proposals and stewardship reports for donors, the Foundation, or external funding sources.
• 9. Completes agendas, minutes, correspondence, and distributes materials to appropriate individuals.
• 10. Maintains division-specific content for Divisional website (Lurie and NU) and works with appropriate departments to update content routinely. Collaborates with Marketing to create and distribute marketing/promotional materials.
• 11. When applicable, assists with all aspects of the Advanced Fellowship, including recruitment, in coordination with the Education Coordinator. This would include supporting the educational programs in onboarding, maintaining and exiting all students/trainees related to the respective division.
• 12. Provides editorial assistance for abstract, poster, manuscript and presentation preparation.
• 13. If applicable, assists faculty and research staff members to operationalize research studies within the Clinical Division. Acts as a central resource for research staff in regards to the division.
• 14. Other job functions as assigned.

KSA:

• High School Diploma Required. Bachelor's Degree Preferred; minimum four years of related administrative experience required. A combination of education and experience will be considered in lieu of either area.
• Excellent leadership, organizational and analytical skills, ability to work with teams, strong written/verbal communication.
• Strong planning and coordination skills.
• Ability to work independently and exercise good and professional judgment.
• Knowledge of medical terminology and medical education programs, preferred.
• Experience in an Academic Medical Center, preferred
• Extensive knowledge and experience working with Microsoft applications

Pay Range

$24.00-$39.24 Hourly

Benefit Statement

At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match

Various voluntary benefits:

• Supplementa