Pediatric Care Coordination & Early Intervention Specialist

The Little Gym International Inc; Arcadia (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Little Gym International Inc seeks a Contract Coordinator to oversee patient intake, care coordination, and scheduling with regional centers and providers. You will ensure timely access to therapy services and maintain compliance with contracts while delivering strong customer service.

Responsibilities include coordinating referrals and authorizations, educating families, and tracking contract deadlines to support efficient clinic operations in a pediatric setting.

Qualifications

• High school diploma or equivalent is required.
• 1-2+ years of experience in patient intake, scheduling, or care coordination is preferred.
• Experience with Regional Centers, insurance authorizations, or healthcare referrals is preferred.
• Bilingual (English/Spanish or English/Mandarin) is a plus.

Responsibilities

• Coordinate patient intake from referral through admission to therapy services.
• Verify referrals, authorizations, insurance, and Regional Center eligibility.
• Collect and maintain accurate patient demographics and insurance information.
• Educate families regarding therapy services, scheduling, and clinic policies.
• Coordinate evaluations and initiate therapy services promptly.
• Maintain communication with families throughout the course of care.
• Monitor patient progress and assist with continuity of care.
• Coordinate referrals between physicians, schools, regional centers, and community agencies.
• Build and optimize therapist schedules.
• Coordinate evaluations, treatments, reassessments, and follow-up appointments.
• Monitor cancellations, no-shows, and waitlists.
• Maximize therapist productivity while maintaining quality patient care.
• Ensure timely scheduling to meet contract and authorization requirements.
• Serve as the primary liaison between the clinic and Regional Centers.
• Develop and maintain positive working relationships with Regional Center service coordinators.
• Monitor compliance with Regional Center contracts and service agreements.
• Manage authorizations, renewals, and contract documentation.
• Track contract deadlines and ensure timely renewals.

Skills

Patient intake

Care coordination

Scheduling

Regional centers

Insurance authorizations

Family education

Contract management

Communication with families

Education

High school diploma or equivalent

Associate's degree preferred

Bachelor's degree preferred

Job description

The Little Gym International Inc seeks a Contract Coordinator to oversee patient intake, care coordination, and scheduling with regional centers and providers. You will ensure timely access to therapy services and maintain compliance with contracts while delivering strong customer service.

Responsibilities include coordinating referrals and authorizations, educating families, and tracking contract deadlines to support efficient clinic operations in a pediatric setting.