Pediatric Care Access Specialist II - Primary Care

Nemours; Windermere (FL); In loco; USD 38.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base pay top quartile of市場

Annual incentive compensation

Comprehensive benefits package

403B with employer match

Licensure, CME and dues allowance

Public Service Loan Forgiveness (PSLF)

Descrizione del lavoro

Nemours is seeking a Patient Services Specialist II for Primary Care in Windermere, FL. This full-time role supports registration, scheduling, insurance verification and patient communication within a kid-friendly pediatric health system.

Responsibilities include handling phone lines, collecting and verifying insurance data, scheduling visits, managing no-shows, and maintaining EMR documentation. Travel to other locations may be required; HS diploma and relevant experience preferred.

Competenze

• High School Diploma is required.
• Specialized (1 year of training beyond high school) is required.
• Minimum of one to three years' experience preferred.
• Customer Service and Healthcare experience preferred.
• Medical Office/Call Center experience preferred.
• Travel to other primary care locations as needed for coverage.

Mansioni

• Answer phone lines promptly and courteously.
• Register patients and maintain accurate information.
• Coordinate all paperwork for registration, scheduling, and appointments.
• Collect, verify and maintain patient insurance information, including authorizations and referrals.
• Collect co-pays, deductibles, co-insurance and balances; end of day balancing.
• Schedule visits, manage no-show and cancellations; prepare charts for physicians.
• Triage and manage electronic communications; scan documents into EMR.
• Coordinate release of information and medical record requests.
• Ensure coding information is complete on billing documents.
• Perform other duties as assigned by supervisor.

Conoscenze

Customer service

Call center experience

Healthcare experience

Formazione

High School Diploma

Specialized training beyond high school

Descrizione del lavoro

Nemours is seeking a Patient Services Specialist II for Primary Care in Windermere, FL. This full-time role supports registration, scheduling, insurance verification and patient communication within a kid-friendly pediatric health system.

Responsibilities include handling phone lines, collecting and verifying insurance data, scheduling visits, managing no-shows, and maintaining EMR documentation. Travel to other locations may be required; HS diploma and relevant experience preferred.