PD EMS Dispatcher 2

RWJBarnabas Health; New Brunswick (NJ); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

403(b)

PTO

Short & Long Term Disability

Basic Life & Accidental DeathInsurance

Tuition Reimbursement

Health Care/Dependent Care Flexible SP

Discounts Through our Partners

NJ Devils

NJ Performing Arts Center

Verizon

Job summary

RWJBarnabas Health is seeking an Emergency Medical Technician/Dispatcher 2 for its Mobile Health communications team in New Jersey. The role handles emergency and non-emergency calls, enters data into CAD, and deploys resources following the System Status Plan.

The position includes radio duties and supports Dispatcher 1 responsibilities as needed. Qualifications include a HS diploma or GED, certification requirements, and preferred EMS or dispatch experience.

Qualifications

• High School Diploma or GED
• Associates Degree Preferred
• PHTLS/ITLS preferred
• Prefer one year experience with Mobile Health as an EMT or Paramedic or a minimum of one year dispatch experience with another public safety or EMS agency.

Responsibilities

• Answers 9-1-1 lines within 30 seconds and non-9-1-1 lines within 45 seconds.
• Enters all required information into the Computer Aided Dispatch (CAD) system and ensures completeness.
• Dispatches units using System Status Plan and manages unit status across the service area.
• Performs Dispatcher 1 duties when required within the MH Central Communication center.

Education

High School Diploma or GED

Associates Degree Preferred

PHTLS/ITLS preferred

One year EMS/dispatch experience preferred

EMT/Paramedic experience with Mobile Health preferred

Tools

APCO Basic Telecommunicator or State approved equivalent

IAED Emergency Medical Dispatcher

ICs 100, 200, and NIMS 700, 800

Job description

Job Details

Job Title: PD EMS Dispatcher 2

Location: Mobile Health

Department Name: MH Central Communication

Req #: 0000253039

Status: Hourly

Shift: Night

Pay Range: $25.83 - $31.81 per hour

Location: ONE ROBERT WOOD JOHNSON PLACE, NEW BRUNSWICK, NJ 08901

Category: Emergency Medical Services (EMS)

Facility: RWJBH Mobile Health (EMS)

Department: MH Central Communication

Status: Per Diem

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Emergency Medical Technician/Dispatcher 2 is responsible for answering and processing emergency, non-emergency and administrative calls in a timely and professional manner. This position is primarily responsible for receiving requests for service, inputting the information into a Computer Aided Dispatch (CAD) system, proper classification of calls, deployment of resources utilizing principles of System Status Management and advanced knowledge of service area, selecting and dispatching the appropriate unit(s) to respond to calls and maintaining correct system status control by relocating units post assignments as designated by the System Status Plan. The Dispatcher 2 position is inclusive of the roles and responsibilities of Dispatcher 1 when performing radio duties. Standard of performance is limited to the use of the knowledge, skills and techniques within the NAED EMD Guidelines and in accordance with all applicable laws, regulations and Mobile Health policies.

Qualifications - Required

• High School Diploma or GED

Qualifications - Preferred

• Associates Degree Preferred
• PHTLS/ITLS preferred
• Prefer one year experience with Mobile Health as an EMT or Paramedic or a minimum of one year dispatch experience with another public safety or EMS agency.

Certifications and Licenses Required

• American Heart Association BLS for Healthcare Provider
• APCO Basic Telecommunicator or State approved equivalent
• IAED Emergency Medical Dispatcher
• Must possess ICs 100, 200, and NIMS 700, 800
• Must have completed Hazardous Materials Awareness training
• Must have completed Weapons of Mass Destruction or CBRNE Awareness training
• Must be at least 18 years of age
• Driver's license record check and criminal background check
• Applicants will be required to submit to a medical examination, drug testing, TB testing or Hepatitis vaccinations prior to and during employment at the expense of Employee Health Services.

Scheduling Requirements

PD Nights

Essential Functions

• Conducts self and sets expectations for others to conduct themselves in a manner consistent with our Mission, Vision, Values, Characteristics, Credo and Mantra
• Capable of communicating clearly, effectively, professionally and in English via written and verbal means
• Responsible for answering 9-1-1 lines within 30-seconds and for answering non 9-1-1 emergency lines for ALS requests within 45 seconds of initial phone ring. Answers telephones and radios in a calm, efficient, prompt and professional manner
• Assesses the nature and extent of injury or illness in accordance with the NAED MPDS to establish and prioritize appropriate resources and administer pre-arrival instructions to callers
• Enters all required information into the Computer Aided Dispatch (CAD) system and assures completeness
• Responsible for all administrative and operational policies and procedures for RWJBH EMS and Communications.
• Responsible for the responsibilities and essential functions of the Dispatcher 1 role when perforing those duties within the center.
• Performs other duties as required or requested by EMS management, necessary to the function of the organization

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks

• Medical/Dental/Vision plans
• 403(b)
• PTO
• Short & Long Term Disability
• Basic Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Discounts Through our Partners
• NJ Devils
• NJ Performing Arts Center
• Verizon
• And many more

Additional Information

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer