EMS Dispatcher 2

RWJBarnabas Health

New Brunswick (NJ)

On-site

USD 36,000 - 44,000

Full time

2 days ago

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Benefits offered by this job

Medical/Dental/Vision plans

403(b)

PTO

Short & Long Term Disability

Basic Life & Accidental DeathInsurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Sp

Discounts Through our Partners

NJ Devils

NJ Performing Arts Center

Verizon

Job summary

RWJBarnabas Health in New Jersey seeks an EMS Dispatcher 2 for the RWJBH Mobile Health unit. The role coordinates emergency and non-emergency calls, inputs data into CAD, classifies calls, and dispatches appropriate units following System Status Management.

Night shift, hourly pay range $25.83-$31.81, full-time with benefits; requires HS diploma, preferred associate degree and EMS certifications; prior dispatch or EMS experience helpful.

Qualifications

High School Diploma or GED required.
Associates Degree preferred.
PHTLS/ITLS preferred.
One year dispatch experience with Mobile Health as EMT/Paramedic or another public safety/EMS agency preferred.

Responsibilities

Answers 9-1-1 lines within 30 seconds and non-9-1-1 lines within 45 seconds.
Enters all required information into CAD system and ensures completeness.
Dispatches appropriate units using System Status Management principles.
Relocates units post-assignments as designated by the System Status Plan.
Performs dispatcher duties consistent with Dispatcher 1 responsibilities when required.

Education

High School Diploma or GED

Associates Degree Preferred

Job description

Req #: 0000264191

Category: Emergency Medical Services (EMS)

Status: Full-Time

Shift: Night

Facility: RWJBH Mobile Health (EMS)

Department: MH Central Communication

Pay Range: $25.83 - $31.81 per hour

Location

ONE ROBERT WOOD JOHNSON PLACE, NEW BRUNSWICK, NJ 08901

Job Title: EMS Dispatcher 2

Location: Mobile Health

Department Name: MH Central Communication

Req #: 0000264191

Status: Hourly

Shift: Night

Pay Range: $25.83 - $31.81 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Emergency Medical Technician/Dispatcher 2 is responsible for answering and processing emergency, non-emergency and administrative calls in a timely and professional manner. This position is primarily responsible for receiving requests for service, inputting the information into a Computer Aided Dispatch (CAD) system, proper classification of calls, deployment of resources utilizing principles of System Status Management and advanced knowledge of service area, selecting and dispatching the appropriate unit(s) to respond to calls and maintaining correct system status control by relocating units post assignments as designated by the System Status Plan. The Dispatcher 2 position is inclusive of the roles and responsibilities of Dispatcher 1 when performing radio duties. Standard of performance is limited to the use of the knowledge, skills and techniques within the NAED EMD Guidelines and in accordance with all applicable laws, regulations and Mobile Health policies.

Qualifications

Required

High School Diploma or GED

Preferred

Associates Degree Preferred
PHTLS/ITLS preferred
Prefer one year experience with Mobile Health as an EMT or Paramedic or a minimum of one year dispatch experience with another public safety or EMS agency.

Certifications And Licenses Required

American Heart Association BLS for Healthcare Provider
APCO Basic Telecommunicator or State approved equivalent
IAED Emergency Medical Dispatcher
Must possess IC 100, 200, and NIMS 700, 800
Must have completed Hazardous Materials Awareness training
Must have completed Weapons of Mass Destruction or CBRNE Awareness training
Must be at least 18 years of age
Driver’s license record check and criminal background check
Applicants will be required to submit to a medical examination, drug testing, TB testing or Hepatitis vaccinations prior to and during employment at the expense of Employee Health Services.

Scheduling Requirements

FT, Night

Essential Functions

Conducts self and sets expectations for others to conduct themselves in a manner consistent with our Mission, Vision, Values, Characteristics, Credo and Mantra
Capable of communicating clearly, effectively, professionally and in English via written and verbal means
Responsible for answering 9-1-1 lines within 30-seconds and for answering non 9-1-1 emergency lines for ALS requests within 45 seconds of initial phone ring. Answers telephones and radios in a calm, efficient, prompt and professional manner
Assesses the nature and extent of injury or illness in accordance with the NAED MPDS to establish and prioritize appropriate resources and administer pre-arrival instructions to callersvő
Enters all required information into the Computer Aided Dispatch (CAD) system and assures completeness
Responsible for all administrative and operational policies and procedures for RWJBH EMS and Communications.
Responsible for the responsibilities and essential functions of the Dispatcher 1 role when perforing those duties within the center.
Performs other duties as required or requested by EMS management, necessary to the function of the organization

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits And Perks

Medical/Dental/Vision plans
403(b)
PTO
Short & Long Term Disability
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Discounts Through our Partners
NJ Devils
NJ Performing Arts Center
Verizon
And many more

Additional Information

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.