PCT III: Evening Patient Care Technician

UMass Memorial Health; Marlborough (MA); On-site; USD 20,664 - 35,418; Part time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health is seeking a Patient Care Technician II to provide direct patient care in our hospital setting. Responsibilities include monitoring high‑risk patients, assisting with daily living activities, taking vital signs, and supporting clinical procedures with the nursing team.

The role requires a high school level education, BLS certification, and strong communication in English. Related experience in inpatient/outpatient settings and proficiency with EMR systems are expected.

Qualifications

• Minimum of a high school education or GED with related healthcare experience.
• Current Basic Life Support certification is required or in place.
• Demonstrated competency in PCT II level and inpatient/outpatient care.
• Proficient reading, writing, and communication in English; knowledge of medical terminology.
• Computer skills and ability to use EMR systems effectively.

Responsibilities

• Provide clear, timely communication to the RN regarding patient observations and changes.
• Maintain constant observation of high‑risk patients as assigned.
• Assist in creating a safe environment and de‑escalation; participate in restraints when trained.
• Assist patients with daily living activities, mobility, meals, and nourishment.
• Move, lift, position, and transport patients with proper safety techniques.
• Perform safety checks and use fall‑prevention devices as directed; follow restraint policy.
• Take vital signs, measure height/weight, and perform tests per hospital standards.
• Collect and prepare specimens for lab transport; phlebotomy as location allows.
• Demonstrate sensitivity to patient needs and build rapport; support emotional needs.
• Execute unit‑specific duties such as equipment checks and proper storage of supplies.
• Assist with treatments and procedures, set up equipment, and provide patient positioning support.
• Monitor intake/output, tube feeding setups, Foley catheters, and ostomy care as directed.
• Answer phones, relay messages, and use intra‑department communication systems.
• Replenish supplies and stay updated with unit changes and communications.

Skills

PCT II level

Inpatient care experience

English communication

Medical terminology

Computer skills

Interpersonal skills

Problem solving

Calm under pressure

Education

High school education or GED

Current Basic Life Support

Tools

EMR systems

Job description

UMass Memorial Health is seeking a Patient Care Technician II to provide direct patient care in our hospital setting. Responsibilities include monitoring high‑risk patients, assisting with daily living activities, taking vital signs, and supporting clinical procedures with the nursing team.

The role requires a high school level education, BLS certification, and strong communication in English. Related experience in inpatient/outpatient settings and proficiency with EMR systems are expected.