PC Technician

Global Channel Management, Inc; Chattanooga (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Global Channel Management, Inc. in Chattanooga, TN is seeking a PC Technician with 1+ year of full-time IT experience. You will configure, deliver, and install PCs and peripherals, and help build corporate images.

A two-year degree or equivalent training is required; Microsoft certifications are a plus. Strong communication and problem-solving skills are essential, plus ability to lift heavy items. Responsibilities include image creation/maintenance, inventory control, and end-user support under

Qualifications

• 1+ years of full-time IT experience with hardware and software fundamentals.
• Associate degree in computer science or related field or equivalent training/experience.
• Microsoft certifications are a plus.

Responsibilities

• Configure, deliver, and install PCs, peripherals, and standard software.
• Build and maintain corporate PC images for laptops and desktops.
• Organize and oversee the return of leased equipment and prepare old devices for donation/disposal.
• Provide end-user support under guidance of PC support specialists.
• Document technical issues and resolutions per corporate standards.
• Maintain inventory of computers and components.
• Assist in developing and maintaining PC-related policies and procedures.

Skills

Interpersonal skills

Customer service

Problem solving

Time management

Heavy lifting

Education

Associate degree in computer science or related field

Equivalent training and experience

Tools

Windows configuration

Desktop imaging

Job description

PC Technician needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals.

Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus. Experience

One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals.

Skills/Certifications Excellent interpersonal communication, customer service, problem solving, and time-management skills

Dedication to on-going technical education, both as a student and a teacher.

Able to perform heavy lifting.

Configures, delivers, and installs PCs, peripherals, and corporate standard software.

Oversees the building and maintenance of corporate computer images for laptops and desktops

Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal.

Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals.

Maintains inventory of computers and components.

Serves as backup to PC support specialists, providing end-user support under their guidance and direction.

Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices.

Documents technical issues and their resolution, in accordance with corporate standards.