PC Tech

Kforce Inc; Cerritos (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

HSA

FSA

401(k)

Life & disability insurance

Paid time off

Paid sick leave

Job summary

Kforce is seeking a PC Tech in Cerritos, CA to provide technical support for employees across corporate offices and remote locations. You will handle laptops, desktops, VDI, mobile devices, and business applications, ensuring adherence to IT standards and SLAs.

You will resolve complex issues, install hardware/software, and test systems. Experience in end-user support, vendor coordination, and mentoring IT staff is valued. On-call duties may be required.

Qualifications

• Experience providing end-user support for computers, mobile devices, and AV gear.
• Ability to diagnose and resolve hardware/software issues across devices.
• Experience collaborating with third-party vendors and internal teams.

Responsibilities

• Provide end-user support for installation, configuration, maintenance, and usability of computers, mobile devices, and AV tech.
• Partner with third-party vendors to troubleshoot hardware/software issues.
• Collaborate with teams to test, deploy, and support standard tech solutions.
• Perform equipment moves, additions, changes, and relocations.
• Mentor and train IT support personnel to improve service delivery.
• Manage projects with cross-functional teams, ensuring timely execution and updates.
• Serve as a point of contact for executive support needs.
• Deliver high-touch technical support to senior leaders with professionalism and discretion.
• Participate in after-hours or on-call support as needed to ensure business continuity.

Skills

End-user support

Hardware troubleshooting

Customer service

Executive support

Project coordination

Mentor IT staff

Education

Relevant education or training

Job description

Responsibilities

Kforce has a client that is seeking a PC Tech in Cerritos, CA. Summary: In this role, you will provide technical support to employees across corporate offices and remote locations, including assistance with laptops, desktops, virtual desktop environments (VDI), mobile devices, and business applications. Responsibilities include researching and resolving complex technical issues, gathering requirements and technical specifications, installing and configuring hardware and software, and testing systems and peripheral devices. You will ensure all support activities are performed in accordance with established IT standards, procedures, and service-level expectations.

• Provide end-user support for the installation, configuration, maintenance, and usability of computers, mobile devices, peripheral equipment, software applications, and audiovisual technology


• Partner with third-party vendors and technology providers to troubleshoot and resolve hardware, software, and infrastructure-related issues


• Collaborate with business and operational teams to evaluate, test, deploy, and support standard technology solutions that align with organizational needs and workflows


• Perform equipment moves, additions, changes, and relocations as required


• Mentor and train IT support personnel to enhance technical knowledge, service delivery, and overall team effectiveness


• Manage assigned projects in coordination with cross-functional teams, ensuring timely execution, clear communication, and regular status updates to stakeholders


• Serve as a key point of contact for executive support needs, proactively identifying and addressing critical technology requirements


• Deliver high-touch technical support to senior leaders, maintaining professionalism, discretion, and a strong customer-service focus


• Participate in after-hours or on-call support activities as needed to ensure business continuity and rapid resolution of urgent issues

Requirements

• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed


• Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.