PC Support Technician

Granville-Health-System; Oxford (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Granville Health System in Oxford, NC is seeking a PC Support Technician to perform help-desk duties, hardware maintenance/repair, MS software installation/support, printer repair, and systems support. You will work with department staff for network support and develop end-user education materials.

Associates Degree in Computer Science or related field plus 12–18 months of PC software/hardware support experience is required; equivalent work history may be substituted, and ongoing training may be

Qualifications

• Associates Degree in Computer Science or related field
• 12-18 months of experience in PC software/hardware support
• Comparable work experience may be substituted for the associate degree requirements
• May be required to attain additional education and training to meet changing demands of the department.

Responsibilities

• Perform Help-desk duties and provide user support
• Maintain and repair PC hardware
• Install and support MS software applications
• Repair and maintain printers
• Assist with network support and endpoint security
• Create and deliver written and multimedia end-user education materials

Skills

Help desk

PC hardware

MS software

Printer repair

Network support

Education

Associate degree

Job description

Position Description:

The PC Support Technician performs duties related to Help-desk functions, PC hardware maintenance/repair, MS software installation/support, printer repair, and systems support. Works closely with department staff for network support. Work is of a high confidential nature. Builds knowledge of end-users by creating and delivering written and multi-media presentations and educational programs. Performs other work as required to support the department and Granville Health System.

Qualifications:

Associates Degree in Computer Science or related field, and 12 - 18 months of experience in PC software/hardware support. Comparable work experience may be substituted for the associate degree requirements. May be required to attain additional education and training to meet the changing demands of the department.