PC LAN Technician I

EPITEC; Phoenix (AZ); On-site; USD 28,000 - 30,000; Full time

Job summary

EPITEC is seeking a PC LAN Technician I in Phoenix, AZ for a desktop refresh project. The role involves imaging, configuring Windows devices, and providing end-user support across multiple locations.

The candidate will manage inventory, assist with device deployment, and maintain accurate asset records in ticketing systems. The position is 100% onsite with standard business hours and a contract through mid-2027.

Qualifications

• Must have hands-on desktop support and imaging experience.
• Experience supporting Windows 10/11 environments required.
• Knowledge of Active Directory and enterprise ticketing systems.

Responsibilities

• Image and reimage laptops and desktops
• Deploy and configure Windows devices and peripherals
• Perform hardware installations, upgrades, and break/fix support
• Conduct quality assurance testing of deployed equipment
• Track incoming and outgoing inventory
• Update asset management records and maintain documentation
• Support end users with first-time setup activities
• Troubleshoot hardware, software, printer, network, and account-related issues
• Assist with device recycling and asset disposition activities
• Work with project teams to coordinate device deployment schedules
• Maintain accurate records within ticketing and asset management systems

Skills

Desktop support experience

Windows 10/11 support

Active Directory

Ticketing systems experience

Strong communication

Multitasking / prioritization

Education

High school diploma or equivalent

Tools

ServiceNow

SCCM/MECM

Job description

Phoenix, AZ (On-Site)

PC LAN Technician I (Desktop Refresh Project)

We are seeking a PC LAN Technician I to support a large-scale desktop refresh initiative. This role is ideal for someone with hands‑on experience in desktop support, hardware deployment, imaging, break/fix troubleshooting, and end‑user support.

The technician will assist with the deployment, configuration, inventory tracking, and support of laptops, desktops, monitors, and peripheral equipment across multiple locations. This is a customer‑facing role requiring strong communication skills and the ability to work in a fast‑paced environment.

Compensation

• $20.00 - $22.00 per hour
• Weekly pay
• Benefits may be available depending on employment status

Contract Duration

• Start Date: November 2026
• End Date: June 2027
• Approximately 8-month contract assignment
• Potential for extension and/or conversion to a permanent position based on performance, project needs, and budget approval

Responsibilities

• Image and reimage laptops and desktops
• Deploy and configure Windows devices and peripherals
• Perform hardware installations, upgrades, and break/fix support
• Conduct quality assurance testing of deployed equipment
• Track incoming and outgoing inventory
• Update asset management records and maintain documentation
• Support end users with first‑time setup activities
• Troubleshoot hardware, software, printer, network, and account‑related issues
• Assist with device recycling and asset disposition activities
• Work with project teams to coordinate device deployment schedules
• Maintain accurate records within ticketing and asset management systems

Required Qualifications

• High school diploma or equivalent
• 1+ years of desktop support, help desk, deployment, or PC technician experience
• Experience supporting Windows 10 and/or Windows 11 environments
• Knowledge of Active Directory
• Experience with hardware troubleshooting and repairs
• Strong customer service and communication skills
• Ability to manage multiple tasks and priorities
• Experience using enterprise ticketing systems
• Ability to lift, move, and transport computer equipment as required

Preferred Qualifications

• Experience with ServiceNow
• Experience with SCCM/MECM deployments
• Asset management or inventory control experience
• IMAC (Install, Move, Add, Change) experience
• Previous desktop refresh or device deployment project experience

Work Environment

• 100% onsite position
• Standard business hours: Monday through Friday, 8:00 AM to 5:00 PM
• Local travel between multiple work locations may be required

Ideal Background

Candidates With Experience As a

• Desktop Support Technician
• PC Technician
• IT Support Specialist
• Deployment Technician
• Field Support Technician
• Help Desk Technician
• IMAC Technician
• Hardware Support Technician