PC Analyst/Support Technician

Civicworks; Virginia Beach (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Virginia Beach Juvenile and Domestic Relations District Court is seeking a skilled PC Analyst/Support Technician to provide hands-on technical support for hardware and software, reporting to the Chief Deputy Clerk of Administration. You will help keep computer systems running smoothly and securely.

Responsibilities include installing and maintaining PCs and peripherals, training staff, managing inventory, creating forms, and maintaining the court's website.

Qualifications

• Experience in hardware, software, and network troubleshooting and support.
• Proficiency with Microsoft Office and Adobe Acrobat.
• Excellent organizational and communication skills.
• Ability to train staff and deliver customer service.
• Experience with form creation and basic website maintenance is a plus.

Responsibilities

• Install and maintain PCs and peripherals.
• Provide user training.
• Manage inventory of hardware and software.
• Create forms and maintain the court's website.

Skills

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Organizational skills

Verbal & written communication

Staff training

Education

Associate degree or technical training equivalent

Tools

Microsoft Excel

Microsoft Word

Adobe Acrobat

Outlook

Job description

The PC Analyst/Support Technician will provide technical support and troubleshooting for hardware and software at the Virginia Beach Juvenile and Domestic Relations District Court, reporting to the Chief Deputy Clerk of Administration. Responsibilities include installation and maintenance of PCs and peripherals, user training, inventory management, form creation, and website maintenance. The role requires experience in hardware and software troubleshooting and proficiency with Microsoft Office and Adobe Acrobat.

Key qualifications:

• Experience in hardware, software, and network troubleshooting and support
• Proficiency in Microsoft Excel, Word, Adobe Acrobat, and Outlook
• Excellent organizational skills and verbal and written communication skills
• Associate degree and/or technical training equivalent (preferred)
• Ability to train staff and provide customer service
• Self-starter capable of working independently and in team environments