PBX Operator - Full Time Nights

Three Crosses Regional; Las Cruces (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

Three Crosses Regional Hospital is seeking a PBX Operator to support patient-centered care in a fast-paced clinical setting. The role focuses on connecting calls, routing information, and handling emergencies with professionalism.

Requires a high school diploma or GED and knowledge of switchboards and phone systems. The position emphasizes accurate communication and teamwork within hospital departments.

Qualifications

• High school diploma or GED is required.
• Knowledge of switchboards and phone systems.
• Professional, patient-focused communication is essential.

Responsibilities

• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect calls.
• Determine the nature of inquiries and provide general information.
• Communicate pertinent information to maintain a positive hospital environment.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to police, ambulance, or fire department when emergencies are reported.

Skills

Switchboard knowledge

Phone system proficiency

Education

High school diploma or GED

Job description

If you\'re looking for a place to grow your skills and experience, Three Crosses Regional Hospital is looking for you! We are looking for a PBX Operator that is committed to clinical excellence and building a patient-centered culture.

Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.

We are dedicated to hiring team members that will adapt to our culture, prides themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.

Duties/Responsibilities:

• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.
• Determine the nature of inquiries and provide general information.
• Handle problem situations in a professional manner and adequately communicates pertinent information so an overall work environment is created that lends itself to the best interest of the Hospital department personnel.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to the police, ambulance, or fire department when emergencies are reported.

Requirements:

• High school diploma or GED
• Knowledge of switchboards and phone systems

Three Crosses Regional Hospital is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law