PBX Operator PRN

Lakeview Hospital; Bountiful (UT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance / education support

Discounts and insurance options

Job summary

Lakeview Hospital in Bountiful, Utah, is seeking a PRN PBX Operator to support patient care by managing calls, directing visitors, and coordinating hospital communications. The role emphasizes excellent customer service, discretion, and teamwork within the HCA Healthcare system.

Responsibilities include handling calls, guiding patients, monitoring paging and alarms, assisting with registration, and processing urgent medical record requests after hours. PRN shifts may apply.

Qualifications

• Excellent customer service skills.
• Some previous switchboard and receptionist experience preferred.
• Basic computer knowledge and keyboarding skills required.
• Must be able to read, write, and speak English; good verbal and written skills required.
• Must be patient and courteous at all times, even under stressful situations.

Responsibilities

• Receive, screen, and transfer incoming hospital telephone calls.
• Greet and direct patients and visitors.
• Facilitate the overhead paging system and direct communications throughout the facility.
• Stand-by to give proper notifications of emergency codes and alarms.
• Monitor security camera images and report suspicious or unsafe actions.
• Assist with patient registration as needed and perform minor secretarial duties.
• Handle emergent and stat medical record requests for after-hours offices and ER/urgent care.

Skills

Customer service

Switchboard experience

Receptionist experience

Keyboarding

English proficiency

Job description

• Excellent customerservicesskills.

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Lakeview Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

As a PBX Operator at our facility, you will have an important role in patient care and you will be joining a skilled, compassionate team that focuses on providing excellent customer service and reliable support to one another. They believe in and live by our HCA Healthcare ideal of "caring like family". In this role:

• You will receive, screen, and transfer incoming hospital telephone calls.
• You willgreet and direct patients and visitors.
• You will facilitate the overhead paging system in the hospital and direct communications throughout the facility.
• You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus.
• You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed.
• You will assist with patient registration as needed and perform minor secretarial duties.
• You will perform emergent and stat medical record requests for after-hour doctor offices, emergency rooms, and/or urgent care.

What qualifications you will need:

• Excellent customerservicesskills.
• Somepreviousswitchboardand receptionistexperience preferred.
• Basic computer knowledge andkeyboardingskillsrequired.
• Must be able to read, write, and speak English; good verbal and written skillsrequired.
• Must be patient and courteous at all times, even under stressful situations.

Benefits

Lakeview Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location and position.

Lakeview Hospital: Where Compassion Meets Excellence

Lakeview Hospital is a 125+ bed community hospital located in Bountiful, Utah, just north of Salt Lake City. We are proud to be nationally recognized as one of the nation's 100 Top Hospitals for fourteen years and honored as one of Modern Healthcare's Best Places to Work.

Bountiful offers a unique blend of small-town charm and year-round recreation. From skiing and snowboarding in the winter to boating, hiking, and golf in the summer, our location provides an exceptional lifestyle for our colleagues and their families.

As part of HCA Healthcare, Lakeview Hospital is connected to a nationwide network of over 300 affiliated facilities. This means greater opportunities for career growth, professional development, and relocation across the country. We're more than a hospital - we're a community of caregivers united by purpose and passion.

Join us at Lakeview Hospital and discover a career where your dedication is valued, your growth is supported, and your work truly makes a difference.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status