PBX Operator PD

Cottage Health; Santa Barbara (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Cottage Health in Santa Barbara, CA seeks a PBX Operator for its CH Navigation Center to professionally manage the communications backbone of the hospitals.

In this role you will operate the PBX console, coordinate paging and other systems, handle emergency procedures, serve as base station for Security Officers, and monitor alarm systems to ensure quick, accurate and courteous responses across CHS facilities.

Qualifications

• Minimum: ability to use a PC to operate the PBX console program and other communications systems.
• Preferred: 1 PBX operator or customer service experience.
• Technical requirements include ability to respond to emergencies and operate communications systems.

Responsibilities

• Operate the PBX console to route calls to CHS hospitals accurately.
• Utilize paging and other communications systems as needed.
• Monitor and respond to alarm systems in the Communications Center.
• Serve as base station for Security Officers and support emergency procedures.

Skills

PBX operation

Customer service

Tools

PBX console

Job description

Job Description

Cottage Health seeks a PBX Operator for their CH Navigation Center department responsible for operating the PBX console, ensuring that all calls to CHS hospitals are handled in an expedient, accurate and pleasant manner. Utilizes paging and other communications system, handles emergency procedures, acts as base station for the Security Officers and monitors and responds to all alarm systems located in the Communications Center.

Job Description

Cottage Health seeks a PBX Operator for their CH Navigation Center department responsible for operating the PBX console, ensuring that all calls to CHS hospitals are handled in an expedient, accurate and pleasant manner. Utilizes paging and other communications system, handles emergency procedures, acts as base station for the Security Officers and monitors and responds to all alarm systems located in the Communications Center.

Qualifications

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Technical Requirements:

• Minimum: Ability to use a PC to operate the PBX console program and other communications systems in the department.

Years of Related Work Experience:

• Preferred: 1 PBX operator or customer service experience.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

• Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health's annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .