PBX Operator PD

Pacific Diagnostic Laboratories, LLC; Santa Barbara (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Cottage Health in Santa Barbara, CA seeks a PBX Operator for the CH Navigation Center to operate the PBX console, coordinate call routing, and support emergency procedures. You will act as base station for Security Officers and monitor alarms and paging systems to ensure rapid, accurate, and courteous communication across CHS hospitals.

The role emphasizes dependable customer service experience; familiarity with PBX and hospital communications is preferred, with on-site work in the central coast

Qualifications

• All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
• Technical Requirements: Minimum:Ability to use a PC to operate the PBX console program and other communications systems in the department.

Responsibilities

• Operate the PBX console and related communications systems to route calls to Cottage Health hospitals.
• Monitor alarm systems and act as base station for Security Officers.
• Assist with emergency procedures and paging as needed.

Skills

PBX operator

Customer service

Job description

Cottage Health seeks a PBX Operatorfor their CH Navigation Center department responsible foroperating the PBX console, ensuring that all calls to CHS hospitals are handled in an expedient, accurate and pleasant manner. Utilizes paging and other communications system, handles emergency procedures, acts as base station for the Security Officers and monitors and responds to all alarm systems located in the Communications Center.

Qualifications

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Technical Requirements:

• Minimum:Ability to use a PC to operate the PBX console program and other communications systems in the department.

Years of Related Work Experience:

• Preferred:1 PBX operator or customer service experience.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .

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Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender status, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status, or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support, and connection to their work.

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