PBX Operator - Communications

Centinela Hospital Medical Center; Olympia Fields (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Olympia Fields Hospital is seeking a PBX Operator / Receptionist to answer the switchboard, page overhead, greet and direct visitors, and route them to the appropriate departments.

The role requires effective written and verbal communication, interpersonal skills, and the ability to multi-task in a fast-paced hospital setting. It is offered on a per diem basis with variable shifts and a focus on patient and staff service.

Qualifications

• High School Diploma or Equivalent
• Previous PBX experience preferred
• Previous experience in office or receptionist
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer services experience preferred

Responsibilities

• Answer the switchboard and pages overhead
• Greet and direct people to the appropriate departments
• Monitor the Hospital alarms and be aware of hospital emergency codes policies
• Communicate with population served

Skills

Written communication

Verbal communication

Interpersonal skills

Multitasking

Customer service

Education

High School Diploma or Equivalent

Job description

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
2. Previous PBX experience preferred.
3. Previous experience in office or receptionist.
4. Effective written, verbal communication, and interpersonal skills
5. Ability to multi-task, prioritize needs to meet required timelines
6. Analytical and problem-solving skills
7. Customer Services experience preferred.

Pay Transparency

Olympia Fields Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.76. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf