PBX Operator

Jackson Hospital; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The PBX Operator at Jackson Hospital provides critical communication support between the hospital, physicians, nurse stations, and patients. You operate a radio paging system to relay messages and ensure rapid notification for codes and emergencies.

The role requires a high school diploma or GED, prior switchboard experience in healthcare preferred, and basic computer skills including MS Word and Windows; typing 50–60 wpm is expected.

Qualifications

• High School diploma or GED required.
• Previous hospital switchboard experience preferred.
• Ability to type 50–60 words per minute; basic MS Word and Windows knowledge.

Responsibilities

• Operate a hospital PBX and radio paging system to relay messages.
• Provide immediate notification to physicians, nurse stations, and patients for codes and emergencies.
• Support communications between hospital staff and the public as needed.
• Assist in disaster drills and real-time communication during incidents.

Skills

Switchboard experience

Typing 50-60 wpm

MS Word / Windows basics

Education

High School diploma or GED

Tools

Microsoft Word

Windows OS

Job description

High School graduate or G.E.D. equivalent

• Experience:

Previous switchboard experience in a hospital or 911 operator or answering service center experience preferred.

• Licenses, Certifications and/or Registrations:

N/A

• Equipment/Tools/Work Aids:

Multiple position computerized telephone switchboard, radio-pager, in-house P.A. system, alarm monitor board,

• Specialized Skills:

Basic knowledge of Microsoft word and windows, ability to type 50-60 words/minute.

• Physical Requirements:

Visual, hearing, and speech acuity necessary from communication purposes. Must be able to sit for 8 hours per shift

Job Description

The PBX Operator provides communication services between the Hospital and the general public. He/she operates a radio paging system to relay incoming/outgoing messages between physicians, nurse stations, and patients. It is the PBX Operator’s responsibility to provide immediate communication for the various codes in order that life saving measures will be accomplished immediately. The PBX Operator provides immediate notification to proper Hospital personnel in the event of any type disaster.