PBX Operator

West Calcasieu Cameron Hospital; Sulphur (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

West Calcasieu Cameron Hospital is seeking a PBX/phone operator to manage the hospital's console switchboard, relay calls, and support reception duties at the front desk.

The role requires a high school diploma and excellent verbal communication, with preference for PBX experience and strong customer service skills to serve both the public and hospital staff in a courteous, professional manner.

Qualifications

• High school diploma required.
• Prefer PBX phone system experience.
• Customer service experience preferred.

Responsibilities

• Operate console telephone switchboard to relay incoming/outgoing/inter-office calls.
• Monitor fire alarm panel and other monitoring functions.
• Perform duties of hospital receptionist and assist public and staff professionally.

Skills

Verbal communication

Customer service

Hand dexterity

Education

High School Graduate

Job description

Operates console telephone switchboard in order to relay incoming, outgoing, inter-office calls. The operator is responsible for monitoring fire alarm panel and other monitoring functions. The PBX operator performs duties of hospital receptionist.

Educational Requirements

• High School Graduate

Experience Requirements

• Prefer previous experience w/ PBX phone system
• Customer service experience

Special Requirements

• Excellent verbal communication skills
• Able to provide service to public and hospital staff in professional and courteous manner.
• Excellent hand dexterity and motor skills