PBX Operator

Oroville Hospital; Oroville (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Oroville Hospital is seeking a PBX Operator to manage the switchboard, answer calls, and route inquiries to the correct department.

The role requires a high school diploma, clear speech, a pleasant telephone manner, and the ability to stay calm under pressure while handling multiple tasks.

Qualifications

• High School graduate or equivalent.
• Ability to hear well and speak clearly.
• Previous switchboard experience preferred.
• Pleasant telephone voice and manner required.
• Ability to assess situations and to route calls to appropriate department.
• Ability to work efficiently without direct supervision.
• Ability to maintain composure when faced with difficult situations.
• Manual dexterity needed to manipulate keys on switchboard.

Responsibilities

• Answers incoming calls and routes to proper department.
• Places outgoing calls for employees; records calls and answers questions about patient condition.
• Informs telephone company of equipment malfunction.
• Answers code phone and pages appropriate information.
• Keeps track of petty cash transactions and balances cash drawer.
• Answers questions and directs visitors to patient rooms.
• Remains aware of disaster plan and procedures for drills or actual events.
• May enter data on records and clear files under supervision.
• Assists in personnel training.
• Performs other duties as assigned.

Skills

Clear communication

Pleasant voice

Hearing ability

Call routing

Discretion

Self-motivation

Manual dexterity

Stress management

Education

High School diploma or equivalent

Job description

Job Details:

Start Date:

Open Until Filled.

Qualifications:

• High School graduate or equivalent
• Ability to hear well and speak clearly
• Previous switchboard experience preferred
• Pleasant telephone voice and manner required
• Ability to assess situations and to route calls to appropriate department
• Ability to work efficiently without direct supervision
• Ability to maintain composure when faced with difficult situations
• Manual dexterity needed to manipulate keys on switchboard

Duties & Responsibilities:

Job Summary

The PBX Operator is responsible for the operation of the switchboard: answering incoming calls and routing to proper department.

Duties

• Places outgoing calls for employee which requires operator assistance, records such calls, answers questions regarding patient condition according to established procedure
• Informs telephone company of equipment malfunction
• Answers “code phone” and pages appropriate information
• Keeps track of petty cash transactions and balancing of cash drawer
• Answers questions, direct visitors to patient rooms, etc.
• Responsible for remaining aware of disaster plan and procedure to follow in the event of a drill or an actual disaster occurs
• May enter data on records
• May clear files at designated intervals under the direction of a supervisor
• Assist in personnel training
• Performs other duties as assigned

Other Info:

Lifting requirements: Sedentary- generally lifting not more than 10 lbs. maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items.

Job Posted:

09/02/2026

Contact Name:

Human Resources

Contact Phone:

530.712.2137

Contact Email:

[e-mail]