PBX Operator

Talentify; Los Angeles (CA); On-site; USD 12,894,000 - 13,604,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Job summary

Talentify is seeking a PBX Operator for 100% onsite work at Keck Medicine locations in Los Angeles, CA. You will be the primary point of contact for communications, handling 75+ calls per day and coordinating paging and emergency messages.

Shifts vary from 7:00 AM to 11:00 PM with weekend coverage. The 13-week assignment may extend based on needs, and a comprehensive benefits package is provided including Health, Dental, Vision, HSA, FSA, Life Insurance, and a Retirement plan.

Responsibilities

• Answers 75+ calls per day and manages after-hours calls to providers.
• Provides voice, paging and emergency communication for hospital operations.
• Duties include answering, screening and directing calls and messages using a call management system.

Job description

Job Details

PBX Operator

100 % Onsite

Work location: Training starts at 2011 N. Soto St., Los Angeles, CA 90033 ---- Position will be at Keck Hospital - 1500 San Pablo Street, Los Angeles CA 90033 or 1441 Eastlake Ave, Los Angeles, CA 90033

• Campus or Medical Enterprise: Medical Enterprise
• Pay: $18.00 - $18.99
• Duration of Assignment: 13 weeks with a possibility for an extension no guarantees
• Parking: Parking pass will be provided
• Dress code: Business Casual

Must be available to work any shift, Sunday through Saturday, 24/7, including holidays, with rotating schedules. It’s critical that they fully understand how the scheduling works.

Systems Training Week 1: 8 AM – 4:30 PM

Shift start times can vary between 7:00 AM and 11:00 PM. The most common shifts are:

• 8:30 AM to 5 PM
• 11:00 AM to 7:30 PM

Weekend and holiday shifts follow the same structure. If scheduled on a weekend, employees will receive two days off during the week.

Position Details

This role requires answering 75+ calls per day , managing after-hours calls to providers along with hospital page codes.

Serves as primary point of contact of communication for Medical - Healthcare Institution Keck Medicine of Medical medical centers.

Provides voice, paging and emergency communication for the organization, business partners, and community. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice, and email systems.

Fair Chance Employment

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act

Benefits

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

EEO Statement

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.