PBX Operator

BHS; Lexington (KY); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Identity Theft Protection

Tuition Reimbursement

Paid Time Off (PTO)

Maternity/Paternity Leave (Company-Pay

Leave for Bereavement (including pets)

PTO Sell Back Program

Employee Support Fund

Resumo da oferta

Baptist Health is seeking a PBX Operator in Lexington, KY for a full-time daytime role. You will handle switchboard calls, monitor alarms, and assist patients with information in a courteous, professional manner.

Requirements include a high school diploma and at least one year of customer service experience. The position emphasizes prompt, courteous communication and reliable workflow management in a healthcare setting.

Qualificações

• High school diploma or equivalent is required.
• At least 1 year of customer service experience is preferred.

Responsabilidades

• Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.
• Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly.
• Receive and process work orders in a timely and professional manner.
• Provide information to walk-up visitors and patients in a courteous and professional manner.

Conhecimentos

Customer service

Communication

Multitasking

Formação académica

High school diploma

Descrição da oferta de emprego

Summary

Job Description:

PBX Operator

Full-Time, Days

Job Description:

• Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.
• Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner.
• Provide information to walk-up visitors and patients in a courteous and professional manner.

Requirements:

• High school diploma or equivalent
• One year customer service experience

Benefits:

• Health, Vision, Dental, and Pet Insurance
• Life Insurance
• Short Term and Long-term Disability and Life Insurance
• Identity Theft Protection
• Tuition Reimbursement up to $6,000 annually
• Company paid Maternity and Paternity Leave
• 5 days of Paid Time Off available upon hire
• Bereavement Leave (includes pets)
• PTO Sell Back Program
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial assistance
• Retirement with Company Match

Baptist Health is an Equal Employment Opportunity employer.