PBX Operator

Garden City Hospital; Garden City (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Per Diem

Job summary

Garden City Hospital in Michigan is seeking a PBX Operator/Receptionist on a per diem basis. You will answer the switchboard, greet visitors, and direct them to the right departments in a fast-paced hospital setting.

The role requires strong verbal and written communication, the ability to multitask, and prior PBX or receptionist experience. Garden City Hospital emphasizes quality care and community involvement.

Qualifications

• High School Diploma or Equivalent required.
• PBX experience preferred.
• Experience in office or receptionist roles is a plus.
• Excellent written and verbal communication, and interpersonal skills.
• Ability to multi-task and meet timelines.
• Analytical and problem-solving abilities.

Responsibilities

• Answer the switchboard and pages overhead; greet and direct visitors.
• Monitor hospital alarms and follow emergency code procedures.
• Communicate effectively with patients and staff.

Skills

PBX experience

Verbal communication

Interpersonal skills

Multitasking

Customer service

Education

High School Diploma or Equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org .

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience preferred.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf