PBX Operator

Lifepoint Health®; Beckley (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider in Beckley as a Switchboard Operator. You will be responsible for managing calls and paging staff, ensuring smooth communication within the hospital. We value our employees and offer competitive benefits, including health insurance and professional development opportunities.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Employee Assistance Program

Educational and Tuition Assistance

Professional Development Opportunities

Qualifications

• Minimum of 2 years PBX experience.
• Prior supervisory experience is desirable.

Responsibilities

• Operates switchboard and paging system.
• Processes calls and pages physicians and employees.
• Acts as the receptionist at the switchboard.

Skills

Critical Thinking

Decisive Judgment

Ability to Work with Minimal Supervision

Education

High School Diploma or equivalent

Job description

Operates switchboard and paging system under the guidelines established by the department.

Processes all calls generated through the switchboard.

Pages physicians and employees.

Acts as the receptionist at the switchboard.

Maintains a list of telephone numbers for on-call personnel as well as their hospital extensions.

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. Raleigh General Hospital is a 300-bed facility caring for nearly 13,000 patients each year, with over 50,000 treated in our emergency room. We offer a wide range of surgical services and specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are:

Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and attractions, Beckley is an outdoor playground with something for everyone.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness support
• Educational and tuition assistance for qualified applicants
• Professional development opportunities and CE assistance
• And much more…

Minimum Education: High School Diploma or equivalent (preferred).

Required Skills: Requires critical thinking, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience: Minimum of 2 years PBX experience demonstrating an even temperament. Prior supervisory experience is desirable.

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees, complying with all applicable laws prohibiting discrimination based on color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or other protected classes.

We are an equal opportunity and affirmative action employer, seeking diversity in our candidates: Minority/Female/Disabled/Protected Veteran.