PBX Operator

Harris Regional Hospital - A Duke LifePoint Hospital; Beckley (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Beckley, West Virginia, is seeking a PBX Operator to manage switchboard operations and assist with communication throughout the hospital. The ideal candidate will have strong critical thinking skills, the ability to work under pressure, and previous PBX experience. Join a team that values your contributions and offers competitive benefits.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Educational and Tuition Assistance

Professional Development Opportunities

Qualifications

• Minimum 2 years PBX experience required.
• Prior supervisory experience desirable.

Responsibilities

• Operates switchboard and paging system.
• Processes all calls generated through the switchboard.
• Acts as the receptionist at the switchboard.

Skills

Critical Thinking

Decisive Judgment

Stress Management

Education

High School Diploma or Equivalent

Job description

Operates switchboard and paging system under the guidelines established by the department.

Processes all calls generated through the switchboard.

Pages physicians and employees.

Acts as the receptionist at the switchboard.

Maintains a list of telephone numbers for on-call personnel as well as their hospital extensions.

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. Raleigh General Hospital is a 300-bed facility caring for nearly 13,000 patients each year, with over 50,000 treated in our emergency room. We offer a wide range of surgical services and specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are

Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Educational and tuition assistance for qualified applicants
• Professional development opportunities and CE assistance
• And much more…

Minimum Education

High School Diploma or Equivalent - Preferred

Required Skills

Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

Minimum of 2 years PBX experience displaying an even temperament. Prior supervisory experience desirable.

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran