PBX Operator

LifePoint Health; Beckley (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking healthcare facility where your skills are valued. As a switchboard operator, you will play a crucial role in ensuring smooth communication within the hospital. This position offers an opportunity to work in a dynamic environment, assisting in the coordination of patient care and supporting healthcare professionals. With competitive benefits and a commitment to employee wellness, this role is perfect for those looking to make a difference in a community-focused setting. Experience the beauty of Beckley while contributing to a team dedicated to patient care and excellence.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Educational assistance

Professional development opportunities

Employee Assistance Program

Qualifications

• Minimum of 2 years PBX experience with an even temperament.
• Prior supervisory experience is desirable.

Responsibilities

• Operate switchboard and paging system under department guidelines.
• Process all calls and page physicians and employees.
• Act as the receptionist at the switchboard.

Skills

Critical thinking skills

Decisive judgment

Ability to work with minimal supervision

Ability to work in a stressful environment

Education

High school diploma or equivalent

Job description

Job Description

Description

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are:

Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.

Why Choose Us:

1. Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
2. Competitive Paid Time Off / Extended Illness Bank package for full-time employees
3. Employee Assistance Program – mental, physical, and financial wellness assistance
4. Educational assistance and tuition assistance for qualified applicants
5. Professional development opportunities and CE assistance
6. And much more…

JOB SUMMARY
Operates switchboard and paging system under the guidelines established by the department

ESSENTIAL FUNCTIONS
Processes all calls generated through the switchboard.
Pages physicians and employees.
Acts as the receptionist at the switchboard.
Maintains a list of telephone numbers for on-call personnel as well as their hospital extensions.

Qualifications

JOB REQUIREMENTS
Minimum Education
High school diploma or equivalent - Preferred

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience
Minimum of 2 years PBX experience displaying an even temperament. Prior supervisory experience desirable.

EEOC Statement:

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Job

Primary Location

Schedule

Schedule: Full-time