PBX Operator-PRN

Harris Regional Hospital - A Duke LifePoint Hospital; Beckley (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to operate their switchboard and paging system. This role is essential for ensuring smooth communication within the hospital, as you will manage incoming calls, page staff, and serve as the first point of contact. If you thrive in a fast-paced environment and possess strong critical thinking skills, this position offers a rewarding opportunity to contribute to patient care in a supportive community. Join a team that values your contributions and provides numerous benefits, including health and educational assistance, while enjoying the vibrant surroundings of Beckley.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Educational Assistance

Professional Development Opportunities

Employee Assistance Program

Qualifications

• Requires critical thinking skills and the ability to work with minimal supervision.
• Minimum of 2 years PBX experience with supervisory experience desirable.

Responsibilities

• Processes calls through the switchboard and pages physicians and employees.
• Acts as the receptionist at the switchboard and maintains contact lists.

Skills

Critical Thinking

Decisive Judgment

Ability to Work with Minimal Supervision

Ability to Work in a Stressful Environment

Education

High School Diploma or Equivalent

Job description

Raleigh General Hospital

Who We Are
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are
Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Educational assistance and tuition assistance for qualified applicants
• Professional development opportunities and CE assistance
• And much more…

Job Summary
Operates switchboard and paging system under the guidelines established by the department.

Essential Functions

1. Processes all calls generated through the switchboard.
2. Pages physicians and employees.
3. Acts as the receptionist at the switchboard.
4. Maintains a list of telephone numbers for on-call personnel as well as their hospital extensions.

Job Requirements
Minimum Education
High school diploma or equivalent - Preferred.

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience
Minimum of 2 years PBX experience displaying an even temperament. Prior supervisory experience desirable.

EEOC Statement
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran.