PBX Operator-PRN

LifePoint Health; Beckley (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated switchboard operator to manage communications efficiently. This role involves operating the switchboard, processing calls, and acting as the receptionist, ensuring smooth communication within the facility. The ideal candidate will thrive in a fast-paced environment, demonstrating critical thinking and the ability to maintain composure under pressure. Join a team that values your contributions and offers a supportive workplace with numerous benefits, including health plans and educational assistance. This is a fantastic opportunity to grow in a rewarding healthcare environment while making a significant impact on patient care.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Employee Assistance Program

Educational Assistance

Professional Development Opportunities

Qualifications

• Requires 2 years of PBX experience with a calm demeanor.
• Must possess critical thinking and judgment skills.

Responsibilities

• Operates switchboard and paging system according to guidelines.
• Processes calls and pages physicians and employees.

Skills

Critical Thinking

Decisive Judgment

Ability to Work with Minimal Supervision

Stress Management

Education

High School Diploma or Equivalent

Job description

Job Description

Description

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.

Where We Are:

Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Educational assistance and tuition assistance for qualified applicants
• Professional development opportunities and CE assistance
• And much more…

Job Summary

Operates switchboard and paging system under the guidelines established by the department.

Essential Functions

• Processes all calls generated through the switchboard.
• Pages physicians and employees.
• Acts as the receptionist at the switchboard.
• Maintains a list of telephone numbers for on-call personnel as well as their hospital extensions.

Qualifications

Job Requirements

Minimum Education: High school diploma or equivalent - Preferred

Required Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience: Minimum of 2 years PBX experience displaying an even temperament. Prior supervisory experience desirable.

EEOC Statement:

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.