PBX & Front Desk Phone Operator — Guest-Focused

Davidson Hospitality Group; Lake Buena Vista (FL); Presencial; USD 19.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Multiple medical coverage tiers

Dental & Vision Coverage

24/7 Teledoc service

Free maintenance medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Resumo da vaga

Renaissance Orlando Resort and Spa seeks a Telephone/PBX Operator who will be the first point of contact for guests, handling all incoming and outgoing calls with professionalism and efficiency. The role requires excellent communication, a positive attitude, and the ability to multitask in a fast-paced environment.

Join a vibrant team at a resort in the heart of Orlando's attractions, with a culture that emphasizes hospitality, teamwork, and guest experiences.

Qualificações

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Experience operating a PBX or multi-line system preferred.
• Strong customer service and the ability to stay calm under pressure.
• Basic computer skills including MS Office and email.
• Flexible schedule including weekends and holidays.

Responsabilidades

• Be the first point of contact for guests, handling all incoming and outgoing calls.
• Provide professional and efficient call handling in a fast-paced environment.
• Demonstrate teamwork, respect, and hospitality in daily duties.

Conhecimentos

Excellent communication skills

Strong customer service

Calm under pressure

Microsoft Office proficiency

Email etiquette

Formação

High school diploma or equivalent

Ferramentas

PBX system

Multi-line phone

Descrição da vaga

Renaissance Orlando Resort and Spa seeks a Telephone/PBX Operator who will be the first point of contact for guests, handling all incoming and outgoing calls with professionalism and efficiency. The role requires excellent communication, a positive attitude, and the ability to multitask in a fast-paced environment.

Join a vibrant team at a resort in the heart of Orlando's attractions, with a culture that emphasizes hospitality, teamwork, and guest experiences.