Payroll Tax Processor: Detail-Driven, Fast-Paced

Teleperformance; Reno (NV); Remote; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Supplemental medical coverage

Retailer discounts

Job summary

Teleperformance in Reno, NV is seeking a Payroll Tax Processor who handles day-to-day processing of payroll tax notices, amendments, and corrections in a high-velocity environment. You will support routine tax activities, maintain documentation, and collaborate with teammates on cross-functional workflows.

As part of a fast-paced team, you will coach peers, drive process improvements, and develop foundational tax knowledge while ensuring accurate resolutions for customers and stakeholders.

Qualifications

• 2+ years of experience in payroll operations, payrolltax processing, accounting, or related field.
• Strong attention to detail in a high-volume environment.
• Knowledge of accounting principles, reconciliation, and tax software.
• Clear written and verbal communication for customers and peers.
• Ability to resolve complex tax notices with minimal supervision.
• Escalation point for complex cases and root-cause analysis.
• Audits payroll records for compliance and improvements.
• Comfort using AI to assist daily tasks.
• High school diploma or equivalent, 18+ years old.

Responsibilities

• Deliver accurate resolution of routine payroll tax notices by following documented procedures and knowledge-base guidance, escalating anything outside scripted scenarios.
• Support routine monthly, quarterly, and annual tax compliance activities by reviewing records and verifying data; prepare amendments and supporting documentation.
• Maintain organized documentation.
• Collaborate with team members to support cross-functional tax processing workflows and meet deadlines.
• Formally coach Tax Processors across levels through structured training sessions and development plans.
• Represent the Payroll Tax Processing team's perspective in cross-functional planning with Product, Engineering, and Compliance.
• Identify systemic patterns across the team's case queue and help implement process, tooling, or product improvements.

Skills

Payroll processing

Attention to detail

Tax software

Communication skills

Independent resolution

Auditing payroll

AI literacy

Education

High School Diploma or equivalent

Tools

Tax software applications

Job description

Teleperformance in Reno, NV is seeking a Payroll Tax Processor who handles day-to-day processing of payroll tax notices, amendments, and corrections in a high-velocity environment. You will support routine tax activities, maintain documentation, and collaborate with teammates on cross-functional workflows.

As part of a fast-paced team, you will coach peers, drive process improvements, and develop foundational tax knowledge while ensuring accurate resolutions for customers and stakeholders.